{"id":21666,"date":"2025-06-29T14:21:12","date_gmt":"2025-06-29T14:21:12","guid":{"rendered":"https:\/\/elite2you.com\/pravila-povrata\/"},"modified":"2025-07-09T22:40:20","modified_gmt":"2025-07-09T22:40:20","slug":"pravila-povrata","status":"publish","type":"page","link":"https:\/\/elite2you.com\/hr\/pravila-povrata\/","title":{"rendered":"Pravila povrata"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=\"\"]<\/p>\n<h1 data-start=\"366\" data-end=\"413\">\ud83d\udd01 Pravila povrata i refundacije<\/h1>\n<p data-start=\"415\" data-end=\"440\">Na snazi \u200b\u200bod: 14.04.2024.<\/p>\n<p data-start=\"442\" data-end=\"593\">Ova se politika odnosi na platforme koje pru\u017eaju sljede\u0107e usluge:<br data-start=\"516\" data-end=\"519\"> <strong data-start=\"519\" data-end=\"541\">Akademija Elite2You<\/strong> , <strong data-start=\"543\" data-end=\"557\">Elite2Fans<\/strong> , <strong data-start=\"559\" data-end=\"573\">Models2You<\/strong> , <strong data-start=\"575\" data-end=\"592\">EroticWardrob<\/strong> .<\/p>\n<p data-start=\"595\" data-end=\"741\">Vrste proizvoda i usluga razlikuju se, pa se i pravila povrata novca razlikuju. Pa\u017eljivo pro\u010ditajte odjeljak koji se odnosi na vas. <\/p>\n<hr data-start=\"743\" data-end=\"746\">\n<h2 data-start=\"748\" data-end=\"812\">\ud83c\udf93 1. Elite2You Akademija \u2013 Digitalni te\u010dajevi i sadr\u017eaj <\/h2>\n<p data-start=\"814\" data-end=\"1048\">Svi proizvodi dostupni na Akademiji \u2013 uklju\u010duju\u0107i video te\u010dajeve, audioknjige, usluge podu\u010davanja i obrazovne materijale \u2013 smatraju se digitalnim proizvodima, za koje nudimo online pristup ili mogu\u0107nosti preuzimanja.<\/p>\n<h3 data-start=\"1050\" data-end=\"1073\">Pravna pozadina:<\/h3>\n<p data-start=\"1075\" data-end=\"1291\">Sukladno Vladinoj uredbi 45\/2014. (II. 26.), nakon po\u010detka pristupa digitalnom sadr\u017eaju, potro\u0161a\u010d nema pravo na 14-dnevno pravo na odustanak od ugovora ako je prethodno pristao na ispunjenje.   <\/p>\n<h3 data-start=\"1293\" data-end=\"1323\">Uvjeti povrata novca:<\/h3>\n<ul data-start=\"1325\" data-end=\"1705\">\n<li data-start=\"1325\" data-end=\"1415\">\n<p data-start=\"1327\" data-end=\"1415\">Povrat novca nije mogu\u0107 nakon \u0161to je materijal za te\u010daj prvi put otvoren ili preuzet.<\/p>\n<\/li>\n<li data-start=\"1416\" data-end=\"1550\">\n<p data-start=\"1418\" data-end=\"1550\">Ako zbog tehni\u010dke pogre\u0161ke ne mo\u017eete pristupiti materijalima te\u010daja, na\u0161a korisni\u010dka slu\u017eba du\u017ena je to popraviti ili vratiti novac.<\/p>\n<\/li>\n<li data-start=\"1551\" data-end=\"1705\">\n<p data-start=\"1553\" data-end=\"1705\">Ako pristup jo\u0161 nije aktiviran i povrat novca se zatra\u017ei u roku od 3 dana od kupnje, povrat novca mo\u017ee biti odobren u opravdanim slu\u010dajevima.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1707\" data-end=\"1740\">Nemaju pravo na povrat novca:<\/h3>\n<ul data-start=\"1742\" data-end=\"1913\">\n<li data-start=\"1742\" data-end=\"1809\">\n<p data-start=\"1744\" data-end=\"1809\">Ako student ne zavr\u0161i te\u010daj, to je zbog vlastite nepa\u017enje.<\/p>\n<\/li>\n<li data-start=\"1810\" data-end=\"1849\">\n<p data-start=\"1812\" data-end=\"1849\">Ako je isteklo vrijeme pristupa (30 dana).<\/p>\n<\/li>\n<li data-start=\"1850\" data-end=\"1913\">\n<p data-start=\"1852\" data-end=\"1913\">Ako je te\u010daj bio dostupan kao promocija ili poklon.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1915\" data-end=\"1918\">\n<h2 data-start=\"1920\" data-end=\"1977\">\ud83c\udf1f 2. Elite2Fans \u2013 Digitalna usluga pretplate <\/h2>\n<p data-start=\"1979\" data-end=\"2114\">Platforma Elite2Fans nudi mjese\u010dnu ili drugu cikli\u010dku automatsku pretplatu koja uklju\u010duje samo digitalne usluge.<\/p>\n<h3 data-start=\"2116\" data-end=\"2145\">Pravila povrata novca:<\/h3>\n<ul data-start=\"2147\" data-end=\"2531\">\n<li data-start=\"2147\" data-end=\"2202\">\n<p data-start=\"2149\" data-end=\"2202\">Nema povrata novca za ve\u0107 upla\u0107eno razdoblje.<\/p>\n<\/li>\n<li data-start=\"2203\" data-end=\"2314\">\n<p data-start=\"2205\" data-end=\"2314\">Pretplata se mo\u017ee otkazati u bilo kojem trenutku na va\u0161em ra\u010dunu i od sljede\u0107eg ciklusa nadalje ne\u0107e vam se vi\u0161e napla\u0107ivati.<\/p>\n<\/li>\n<li data-start=\"2315\" data-end=\"2391\">\n<p data-start=\"2317\" data-end=\"2391\">U slu\u010daju tehni\u010dkih pogre\u0161aka (npr. dvostruka naplata), mo\u017ee se zatra\u017eiti povrat novca.<\/p>\n<\/li>\n<li data-start=\"2392\" data-end=\"2531\">\n<p data-start=\"2394\" data-end=\"2531\">Ako korisnik o\u010dito nije koristio uslugu, mogu\u0107 je djelomi\u010dni ili potpuni povrat novca na temelju individualne procjene.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2533\" data-end=\"2536\">\n<h2 data-start=\"2538\" data-end=\"2600\">\ud83d\udcbc 3. Models2You \u2013 Vrhunske usluge upravljanja modelima <\/h2>\n<p data-start=\"2602\" data-end=\"2754\">Usluge koje se pru\u017eaju u okviru Models2You \u2013 poput kreiranja portfelja, upravljanja kampanjama, marketinga \u2013 personalizirane su digitalne usluge.<\/p>\n<h3 data-start=\"2756\" data-end=\"2786\">Uvjeti povrata novca:<\/h3>\n<ul data-start=\"2788\" data-end=\"3034\">\n<li data-start=\"2788\" data-end=\"2919\">\n<p data-start=\"2790\" data-end=\"2919\">Ako usluga nije zapo\u010dela i otkazivanje se izvr\u0161i unutar 48 sati od kupnje, zahtjev se mo\u017ee obraditi.<\/p>\n<\/li>\n<li data-start=\"2920\" data-end=\"3034\">\n<p data-start=\"2922\" data-end=\"3034\">Ako agencija ne izvr\u0161i dogovorenu uslugu, putnik ima pravo na djelomi\u010dni ili potpuni povrat upla\u0107enog novca.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"3036\" data-end=\"3069\">Nemaju pravo na povrat novca:<\/h3>\n<ul data-start=\"3071\" data-end=\"3251\">\n<li data-start=\"3071\" data-end=\"3154\">\n<p data-start=\"3073\" data-end=\"3154\">Ako je usluga ve\u0107 zapo\u010dela (npr. pokretanje kampanje, izrada portfelja).<\/p>\n<\/li>\n<li data-start=\"3155\" data-end=\"3251\">\n<p data-start=\"3157\" data-end=\"3251\">Ako suradnja ne uspije zbog propusta kupca (npr. neslanje materijala, neodgovaranje).<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3253\" data-end=\"3256\">\n<h2 data-start=\"3258\" data-end=\"3307\">\ud83d\udc57 4. EroticWardrob web trgovina \u2013 Fizi\u010dki proizvodi <\/h2>\n<p data-start=\"3309\" data-end=\"3483\">EroticWardrob je klasi\u010dna internetska trgovina koja prodaje fizi\u010dke proizvode. U skladu s pravilima Europske unije o za\u0161titi potro\u0161a\u010da, kupci imaju pravo na odustanak od kupnje. <\/p>\n<h3 data-start=\"3485\" data-end=\"3509\">Uvjeti otkazivanja:<\/h3>\n<ul data-start=\"3511\" data-end=\"3812\">\n<li data-start=\"3511\" data-end=\"3609\">\n<p data-start=\"3513\" data-end=\"3609\">Kupac mo\u017ee otkazati kupnju u roku od 14 dana od primitka, bez navo\u0111enja razloga.<\/p>\n<\/li>\n<li data-start=\"3610\" data-end=\"3681\">\n<p data-start=\"3612\" data-end=\"3681\">Proizvod mora biti vra\u0107en u originalnom stanju, nekori\u0161ten.<\/p>\n<\/li>\n<li data-start=\"3682\" data-end=\"3731\">\n<p data-start=\"3684\" data-end=\"3731\">Tro\u0161kove povratne dostave snosi kupac.<\/p>\n<\/li>\n<li data-start=\"3732\" data-end=\"3812\">\n<p data-start=\"3734\" data-end=\"3812\">Povrat novca utje\u010de samo na cijenu proizvoda, osim u slu\u010daju neispravne izvedbe.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"3814\" data-end=\"3847\">Nemaju pravo na povrat novca:<\/h3>\n<ul data-start=\"3849\" data-end=\"4044\">\n<li data-start=\"3849\" data-end=\"3933\">\n<p data-start=\"3851\" data-end=\"3933\">U slu\u010daju higijenskih proizvoda (npr. donjeg rublja) ako je njihova ambala\u017ea otvorena.<\/p>\n<\/li>\n<li data-start=\"3934\" data-end=\"3987\">\n<p data-start=\"3936\" data-end=\"3987\">Za proizvode izra\u0111ene po narud\u017ebi, prilago\u0111ene.<\/p>\n<\/li>\n<li data-start=\"3988\" data-end=\"4044\">\n<p data-start=\"3990\" data-end=\"4044\">Ako povrat nije izvr\u0161en u roku od 14 dana.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"4046\" data-end=\"4049\">\n<h2 data-start=\"4051\" data-end=\"4090\">\ud83d\udce9 Po\u0161aljite zahtjev za povrat novca<\/h2>\n<p data-start=\"4092\" data-end=\"4141\">Zahtjev za povrat novca po\u0161aljite e-po\u0161tom na adresu:<\/p>\n<p data-start=\"4143\" data-end=\"4220\">\ud83d\udce7 <strong data-start=\"4146\" data-end=\"4168\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"4148\" data-end=\"4166\">info@elite2you.com<\/a><\/strong><br data-start=\"4168\" data-end=\"4171\">Predmet: \u201eZahtjev za povrat novca \u2013 [naziv platforme]\u201c<\/p>\n<p data-start=\"4222\" data-end=\"4253\">Molimo prilo\u017eite sljede\u0107e uz svoju prijavu:<\/p>\n<ul data-start=\"4255\" data-end=\"4388\">\n<li data-start=\"4255\" data-end=\"4305\">\n<p data-start=\"4257\" data-end=\"4305\">Broj narud\u017ebe ili adresa e-po\u0161te za kupnju<\/p>\n<\/li>\n<li data-start=\"4306\" data-end=\"4328\">\n<p data-start=\"4308\" data-end=\"4328\">Datum kupnje<\/p>\n<\/li>\n<li data-start=\"4329\" data-end=\"4359\">\n<p data-start=\"4331\" data-end=\"4359\">Razlog povrata novca<\/p>\n<\/li>\n<li data-start=\"4360\" data-end=\"4388\">\n<p data-start=\"4362\" data-end=\"4388\">Naziv doti\u010dne platforme<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"4390\" data-end=\"4393\">\n<h2 data-start=\"4395\" data-end=\"4418\">\ud83d\udcdc Posebni slu\u010dajevi<\/h2>\n<p data-start=\"4420\" data-end=\"4542\">Elite2You pojedina\u010dno pregledava svaki zahtjev, obra\u0107aju\u0107i posebnu pozornost na interese i pravne zahtjeve klijenta.<\/p>\n<p data-start=\"4544\" data-end=\"4672\">Ova pravila u skladu su sa zahtjevima usluge Google Merchant Center za digitalne proizvode i fizi\u010dke povrate.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=\"\"] \ud83d\udd01 Pravila povrata i refundacije Na snazi \u200b\u200bod: 14.04.2024. Ova se politika odnosi na platforme koje pru\u017eaju sljede\u0107e &hellip; <a href=\"https:\/\/elite2you.com\/hr\/pravila-povrata\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Pravila povrata<\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-21666","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/elite2you.com\/hr\/wp-json\/wp\/v2\/pages\/21666","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elite2you.com\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elite2you.com\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elite2you.com\/hr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/elite2you.com\/hr\/wp-json\/wp\/v2\/comments?post=21666"}],"version-history":[{"count":1,"href":"https:\/\/elite2you.com\/hr\/wp-json\/wp\/v2\/pages\/21666\/revisions"}],"predecessor-version":[{"id":21670,"href":"https:\/\/elite2you.com\/hr\/wp-json\/wp\/v2\/pages\/21666\/revisions\/21670"}],"wp:attachment":[{"href":"https:\/\/elite2you.com\/hr\/wp-json\/wp\/v2\/media?parent=21666"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}