Code of Academic Cooperation
👩🏫 Code of Cooperation between Teacher and Student
Date of entry into force: 14.04.2024.
This policy sets out the principles and operational framework for the cooperation between the student and the teacher in the Elite2You Academy courses.
This policy helps to create a professional and balanced learning environment, clarifies roles and promotes conflict-free cooperation.
1. Contact and communication
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During the course, the teacher is available to the student through the channels defined (e.g. in-course messaging, email, online consultation). 
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The teacher must answer the student’s questions within 3 working days at the latest. 
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The communication style should be mutually fair, polite and purposeful. 
2. Rights and obligations relating to the curriculum
On behalf of the instructor:
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The instructor is professionally and authoritatively responsible for the content of the course material. 
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The instructor must provide up-to-date, accurate, well-structured and teachable material. 
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The instructor may not remove uploaded content during the course, except with the approval of the administration. 
For the student:
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The student has the right to view and download the course material, but not the right to distribute, copy or use it for commercial purposes. 
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The student agrees to use the materials solely for his/her own development. 
3. Examination, assessment and certificate
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The teacher is responsible for setting the tasks and examinations related to the curriculum and for assessing the student’s work. 
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The evaluation is based on objective criteria, according to pre-defined criteria. 
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The certificate is issued when the student fulfils the course requirements, which are checked by the instructor or the examination board. 
4. Ethical standards
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The teacher and the student must refrain from any discriminatory, harassing or unethical behaviour. 
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The teacher may not ask for or accept personal gifts or monetary benefits from the student. 
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The student may not use the course to harass the teacher privately or to solicit the teacher for personal purposes. 
5. Data management and confidentiality
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Teachers must keep confidential the personal data, performance and learning history of students. 
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The student may not record or distribute the lectures, videos or other teaching materials of the instructor without the written permission of the teacher. 
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Both parties must comply with the GDPR. 
6. Handling complaints
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Any party may submit a comment or complaint to the Academy’s customer service. 
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All complaints must be made in writing and will be investigated within 7 working days. 
7. Legal consequences
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Violation of the policy by the teacher may result in temporary or permanent suspension of teaching privileges. 
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Violation of the policy by the student may result in suspension or expulsion from the course, with legal action if warranted.